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Privacy

Privacy Policy

Effective date: January 1, 2026

This Privacy Policy explains how Pursue Learning Ltd (“we”, “us”, “our”) collects, uses, discloses, and protects personal information when you visit pursuelearning.net (the “Site”), purchase products or memberships, access courses, or otherwise interact with our services.

We are based in New Zealand and aim to handle personal information in line with the Privacy Act 2020 (NZ).

1) Who we are

Organisation: Pursue Learning Ltd
Website: pursuelearning.net
Contact email: eliot@pursuelearning.net

If you have questions or requests about privacy, contact us using the email above.

2) What personal information we collect

We collect personal information in the following ways:

a) Information you provide directly

Depending on what you do on the Site, you may provide:

  • Name (if you provide it)
  • Email address (e.g., newsletter subscription, membership registration, course access)
  • Login/account information (e.g., membership credentials or account identifiers, where applicable)
  • Billing information (e.g., billing name, billing address, tax/GST details if needed)
  • Purchase history (e.g., products or membership tier purchased)
  • Messages and enquiries you send to us (e.g., email, forms, support requests)
  • Feedback you choose to provide (e.g., surveys or comments)

Payment card details: We do not typically store your full payment card details. Payments are processed by third-party payment processors such as Stripe, who handle payment information in accordance with their own policies.

b) Information collected automatically

When you use the Site, we may collect:

  • Device and browser information (e.g., browser type, operating system)
  • IP address
  • Pages viewed, links clicked, and time spent
  • Referring/exit pages
  • Cookies and similar technologies (see Section 7)
  • Security logs (e.g., to detect suspicious activity)

c) Course and learning activity data (if you use our courses)

If you enroll in or access courses (including via third-party platforms), we may collect or receive:

  • Enrollment status
  • Course progress and completion (e.g., modules completed)
  • Engagement/activity data (e.g., timestamps, content interactions)
  • Assessment/quiz results (if applicable)
  • Certificates or completion records (if offered)

Courses may be delivered via platforms such as Thinkific. Those platforms may process personal information under their own privacy policies in addition to this one.

3) How we use your information

We use personal information to:

  • Provide and improve the Site, content, products, memberships, and courses
  • Create and administer accounts (including member-only access)
  • Deliver newsletters and updates you have subscribed to
  • Process orders, memberships, and payments (via third parties)
  • Provide course access, track course progress, and issue completion records (if applicable)
  • Respond to enquiries and provide support
  • Communicate about your account, purchases, or service updates (transactional messages)
  • Monitor performance, security, and prevent fraud or abuse
  • Comply with legal obligations (including record-keeping and tax requirements)

4) Lawful basis for processing (where relevant)

We process personal information where:

  • You have consented (e.g., newsletter subscription)
  • It is necessary to perform a contract with you (e.g., providing paid access, fulfilling orders)
  • It supports our legitimate interests (e.g., operating, improving, and securing our services), where these interests are not overridden by your rights
  • We must comply with legal obligations (e.g., accounting and tax)

5) Sharing your information

We may share personal information with trusted third parties only as needed to operate and deliver our services, such as:

  • Hosting and infrastructure providers (website and storage)
  • Email service providers (newsletter and transactional emails)
  • Analytics providers (to understand Site usage and improve performance)
  • Payment processors (to process payments and manage billing) — e.g., [Insert payment provider(s)]
  • Course platforms (to deliver course access and track progress) — e.g., [Insert course platform(s)]
  • Customer support and productivity tools (to manage enquiries and requests)
  • Security services (spam prevention, threat detection)

We do not sell personal information.

If required by law, we may disclose information to regulators, law enforcement, courts, or other authorities.

6) Comments and user-generated content (if enabled)

If you comment on posts or contribute content, the information you submit (such as your display name and comment content) may be publicly visible. Please avoid sharing sensitive personal information in public areas of the Site.

7) Cookies and analytics

We may use cookies and similar technologies to:

  • Keep the Site functioning properly
  • Remember preferences (e.g., login/session state)
  • Enable membership features (where applicable)
  • Understand how the Site is used (analytics)
  • Improve content and performance

You can control cookies through your browser settings. Disabling cookies may affect functionality, including logging in or accessing member-only content.

8) Email and marketing communications

If you subscribe to marketing emails, you can unsubscribe at any time using the link in our messages or by contacting us.

We may still send essential transactional or account-related messages, such as:

  • Receipts and purchase confirmations
  • Membership or course access information
  • Changes to services or policies

9) Data retention

We keep personal information only for as long as necessary to:

  • Provide services to you (including memberships/courses)
  • Maintain business records (including purchases and invoices)
  • Meet legal, accounting, or reporting obligations
  • Resolve disputes and enforce agreements

When information is no longer needed, we take reasonable steps to delete or de-identify it.

10) Security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction. However, no online service can guarantee absolute security.

11) International transfers

Some of our providers may store or process data outside New Zealand. Where this occurs, we take reasonable steps to ensure personal information is protected consistently with this policy and applicable law.

12) Your rights (New Zealand)

Under the Privacy Act 2020, you have rights to:

  • Request access to personal information we hold about you
  • Request correction of personal information if it is inaccurate

To make a request, contact us at: eliot@pursuelearning.net. We may need to verify your identity before responding.

13) Children’s privacy

Our services are not intended for children under 13. If you believe a child has provided personal information, contact us and we will take reasonable steps to remove it.

14) Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

15) Contact

For privacy questions, requests, or complaints:

Email: eliot@pursuelearning.net
Organisation: Pursue Learning Ltd